FAQs

Shipping

We ship pan-India from our warehouse in Meerut, Uttar Pradesh. Estimated delivery is usually 2-7 days depending on your location — you can check an estimate for your area on any product page using our pincode checker.

Returns & Exchanges

Not happy with your order? We offer a 30-day satisfaction guarantee on most products — reach out to us on regiisofficial@gmail.com or via our Contact page and we'll sort it out.

Sizing

Our collars come in three sizes:

• Small — fits 8-14 inch neck, best for dogs 3-15kg (e.g. Pomeranians, Chihuahuas, Shih Tzus)
• Medium — fits 15-21 inch neck, best for dogs 15-35kg (e.g. Beagles, Bulldogs, Border Collies)
• Large — fits 20-26 inch neck, best for dogs 35kg+ (e.g. Labradors, German Shepherds, Rottweilers)

Measure your dog's neck circumference with a soft tape measure and add half an inch for comfort.

Payments

We accept all major payment methods available at checkout, including cards, UPI, and net banking.